1. Immediate Hotline
Do not wait for an email reply. Call our 24/7 Emergency Breach Line now to speak directly with a Lead Incident Handler.
USA/Global: +1 (800) 555-0199
Europe: +44 20 7946 0123
2. Emergency Advice: Critical Do's and Don'ts (While You Wait)
While our team connects with yours, please follow these industry-standard triage steps:
- DON'T shut down affected servers (this may wipe volatile evidence in RAM).
- DO disconnect infected machines from the network/Wi-Fi to prevent lateral movement.
- DON'T communicate about the breach on internal systems (assume your email/Slack is compromised).
- DO begin a manual log of when the issue was first detected and by whom.